Use this form to contact us with any questions you need answered that cannot be found on our help center!

Returns

Email Us

Shipping

Distributors

Custom Fittings

Evnroll Putters

How long does it take to ship my order?

How do I cancel my order?

Do you offer free shipping?

What’s your return policy?

Can I edit or cancel my order after purchase?

How do I send my putter in for a repair or reshafting service?

I need to change/cancel my custom putter order!

I just bought my putter, and there is something wrong with it!

Returns & Repairs

What is “Zero Torque”?

What Does "Tour Spec" Mean for Evnroll Putters?

Are Evnroll Weights Interchangeable with Other Brands?

Is the Gravity Grip or Midlock Grip Right for Me?

Are your putters face-balanced or toe-hang?

How do you measure Putter Length?

Can I buy just the hosel?

Zero ERZ vs Zero Z1

How do I make my putter Face-Balanced?

What is the Gravity Grip, and which one is right for me?

Which Hosel is right for me?

Military/First Responder Discount?

PGA/College Discount

Can I buy just the Putter Head itself?

Can I use a Gravity Grip with my Zero Torque Putter?

Putters & Product Info

What is an ERX fitting and why is it worth it?

How do I schedule an ERX fitting?

Can I buy a putter right after the ERX fitting?

How much does the ERX fitting cost?

What should I bring to my ERX fitting?

Can I do a remote fitting instead of ERX?

Why should I get custom-fit?

Fittings and ERX

Can I convert my putter into a Midlock?

Can I order a different hosel for my putter?

What if my putter weights are not interchangeable?

What putter length should I choose?

What is the Midlock grip and how does it work?

Can I make my putter heavier or lighter?

Can I change my grip to something else?

Can I customize the loft and lie of my putter?

What should I do if I want to adjust the feel of my putter without changing the specs?

Aftermarket Shafts

Can I buy the Z1 Hosel??

Customization Inquiry

Do you ship internationally?

Do international orders include customs, taxes, or duties?

"I live in Canada—why was I charged duties even after paying for shipping?"

How long does international shipping take?

Do you have international retailers or distributors?

What if something is wrong with my international order?

International Orders

All articles

Categories

Shipping

Returns & Repairs

Putters & Product Info

Fittings and ERX

Customization Inquiry

International Orders