Use this form to contact us with any questions you need answered that cannot be found on our help center!

Returns

Email Us

Shipping

Distributors

Custom Fittings

Evnroll Putters

Please view below to view the full features of our newly redesigned V-Series V12 putter! <img src="https://attachments.gorgias.help/Oro0V7LW5oj29d83/hc/v31pE7y9a47ZaGQR/2025051420-83f75829-dccf-4d2e-8922-ea48cd624dfe-screenshot%202025-05-14%20at%201.19.38%E2%80%AFpm.png" style="width: 697px;" class="fr-fic fr-dib">

Please view below to view the full features of our newly redesigned V-Series V12 putter!.

V-Series V12

V-Series Putters

How long does it take to ship my order?

How do I cancel my order?

Do you offer free shipping?

Why hasn't my "stock" putter shipped yet?

Return Policy

Warranty Information

Can I edit or cancel my order after purchase?

How do I send my putter in for a repair or reshafting service?

I need to change/cancel my custom putter order!

I just bought my putter, and there is something wrong with it!

Returns, Repairs & Warranty

What is an ERX fitting and why is it worth it?

How do I schedule an ERX fitting?

Can I buy a putter right after the ERX fitting?

How much does the ERX fitting cost?

What should I bring to my ERX fitting?

Can I do a remote fitting instead of ERX?

What is a Remote Fitting and what is involved?

Why should I get custom-fit?

Fittings and ERX

What is “Zero Torque”?

Zero Series Full Spec Sheet / Head Weights / Weight Sets

Zero Torque Technology?

Zero Z2s & Z5s in Left handed?

Zero ERZ vs Zero Z1

What head covers will fit my Zero Series putter?

Can I use a Gravity Grip with my Zero Torque Putter?

What is ZERO?

Zero Torque Background?

Why Penguins?

Zero Torque Putters

V-Series Background

V-Series Technology

V-Series V2 Putter

V-Series V5.1

V-Series V5.2

V-Series Full Spec Sheet / Head Weights / Weight Sets

Neo Classic Series Full Spec Sheet / Head Weights / Weight Sets

Are Evnroll Weights Interchangeable with Other Brands?

Are your putters face-balanced or toe-hang?

Can I buy just the hosel?

How do I make my putter Face-Balanced?

What is the Gravity Grip, and which one is right for me?

Which Hosel is right for me?

Can I buy just the Putter Head itself?

Dots on bottom of Putter?

How do you measure Putter Length?

Can I order my putter without a grip?

Putters & Product Info

Become an Authorized Evnroll Wholesaler

Wholesale Order Questions

Wholesale Order Issues (Warranty, Shipping, Missing/Incorrect Items)

Wholesale

Adjusting the Putter Head / Shaft / Weights?

Can I convert my putter into a Midlock?

Can I order a different hosel for my putter?

What if my putter weights are not interchangeable?

What putter length should I choose?

What is the Midlock grip and how does it work?

Can I make my putter heavier or lighter?

Can I change my grip to something else?

Can I customize the loft and lie of my putter?

What should I do if I want to adjust the feel of my putter without changing the specs?

Aftermarket Shafts

Can I buy the Z1 Hosel??

I ordered a custom putter with just a grip change! Why hasn't it shipped yet?

Adjusting Putter Length?

Customization Inquiry

PGA/College Discount

Military/First Responder Discount?

Any discount codes?

Discounts

What Does "38 Tour Spec" Mean for Evnroll Putters?

38 Tour Spec Putters

38 Tour Spec

11vx MidLock

V5.2 MidLock

MidLock Putters

Background

Carlsbad Technology

Carlsbad B1

Carlsbad M1

Carlsbad Putters

How do I create an account?

Account

Do you ship internationally?

Do international orders include customs, taxes, or duties?

"I live in Canada—why was I charged duties even after paying for shipping?"

How long does international shipping take?

Do you have international retailers or distributors?

What if something is wrong with my international order?

International Orders

V-Series V12Updated 17 days ago