I ordered a custom putter with just a grip change! Why hasn't it shipped yet?Updated 19 days ago
We totally understand — if you only changed the grip and kept everything else stock, it might seem like your order should ship quickly. However, any change from our standard stock configuration (even just a grip swap) makes your order a custom build.
🛠️ Why This Matters
Once an order is customized in any way, it goes into our custom production queue, right alongside all other custom orders. Each putter is hand-built to your exact specs to ensure it’s perfect when it arrives.
📦 When Will It Ship?
Custom putter production time: ~2–3 weeks before shipping
You'll receive tracking info the moment your order ships
We appreciate your patience — your custom putter is being built just for you!